Celtic announce another Supporter Survey ahead of AGM
The Celtic Fan Survey from a few years ago took a very long time to be published and very little of what was collectively told to the club has ever been actioned…
Yet as Celtic builds up towards the upcoming AGM at the start of December the club last night announced their new ‘fan engagement’ model which they are calling ‘Celtic Connect’ and also another survey which will this week be emailed out to supporters who have attended Celtic Park this season, including season ticket holders and match day ticket buyers.
Let’s look at the latest survey update first then cover Celtic Connect later in the day.
Celtic posted the following article on the club’s official x account last night, advising supporters of the new fan survey.
Have your say on Matchday Experience and take part in our Supporter Survey…coming this week
At Celtic, we are committed to continually enhancing the matchday experience for all supporters.
Whether you are a Season Ticket Holder, a regular attendee, or an occasional visitor, your feedback plays a vital role in helping us understand what we are doing well and where we can improve.
This week, we will be inviting you to take part in our latest specific Matchday Experience Survey based on your attendance at a home fixture this season.
This is an important opportunity to share your views on every aspect of your visit to Celtic Park, from stadium facilities to our concourse food and beverage offering and pre-match entertainment.
While we encourage feedback on areas where you believe improvements can be made, we would also like to hear about the aspects of the matchday experience that you value most and enjoy today.
Your feedback will help shape our planning decisions for future seasons, particularly in relation to our concourse offering, entertainment provision and wider supporter experience.
We want to make sure that your Matchday experience is the best it can be and by gathering your feedback, this will ensure that our future developments are informed by what matters most to our supporters.
Once the survey has closed, we will analyse the responses and publish a summary of the key findings and insights within six to eight weeks. Further to that we’ll then share plans when finalised for improvements based on your input.
The survey will be issued by email to supporters aged 18 and over who have attended at least one home match this season.
We would encourage as many supporters as possible to give us their thoughts and feedback and we thank you in advance for taking the time to share your views and help shape the future matchday experience at Celtic Park.
Look out for the survey this week.
Responses from this update from the cub from Celtic supporters are certainly colourful. Here’s a flavour of what Celtic fans think of this latest initiative to be announced just a few weeks before the AGM…
“Thankfully I didn’t hold my breath waiting for improvements from the last survey. Matchday food still crap, condition of concourse still crap, toilets still crap, stewarding still crap, etc. Copy and paste from my last reply to save time.”
“You didn’t do anything with the last survey we all filled in.”
“There’s been a survey. It took two years to publish the results and it’s been another year or so since then and nothing has changed in the stadium… For the plebs anyway. Someone posted a ghost NTL sign on a concourse. Mortifying and sums you up.”
“You did a survey about three years ago and most people highlighted the need to rebuild the dilapidated main stand. Its embarrassing, A forward thinking club would build a new one raise the capacity, within it house a museum and trophy room Think of the future supporters!”
“Didn’t do anything with the last one though did you? Must be something coming up in a few weeks that you need propaganda for.”
“Hot water, soap dispensers, hand dryers. Walking around at half time shouldn’t feel like you are in a dingy back alley bar.”
“A mini bus down to Greenock, followed by the threat of a supporter’s survey. Fan engagement, eh? You’d think there was an AGM coming up…”
“Never made the WiFi better after we all demanded it from the last survey about 2 years ago.”
“Another survey that will go into the drawer with the unread applications for the managers post.”
“Are we finally getting hot water? Are you finally going to clean the concourse? Probably not eh.”
“Can we have a survey to see if fans are sick of pointless surveys? Then another survey to find out why nobody listens to the results. Or would that involve actually taking fans’ opinions seriously? “
“This is laughable. No hot water and paper towels are used up before the start of the match. It’s a disgrace but you’ll do nothing. This is a desperate attempt to say ‘we care’ just before the AGM; you don’t.”
“What happened to the last survey results?
“Didn’t you conduct a survey years ago then done absolutely nothing with the results of it Why would this be any different. Nothing but an empty gesture ahead of the AGM.”
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